Who We Are
Unbox the Vibez operates the website unboxthevibez.com.
For privacy-related questions, contact us at vibez@unboxthevibez.com.
Information We Collect
When you visit or shop with us, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order and purchase information
- Account information, if you create an account
- IP address, browser information, and basic website activity
- Information you provide when contacting us
We collect this information so we can process orders, provide customer service, prevent fraud, maintain our website, and improve your shopping experience.
Payments
Payments are processed through third-party payment providers, including WooPayments and its payment partners.
We do not directly store your full credit or debit card number on our website. Payment providers may receive information necessary to securely process your transaction, such as billing details, payment information, IP address, and order information. WooCommerce notes that payment gateways may store or share certain customer data with their payment providers.
Orders and Shipping
When you place an order, we use your contact, billing, shipping, and purchase information to:
- Process and fulfill your order
- Send order and shipping updates
- Provide customer support
- Handle refunds, returns, or disputes
- Meet legal, accounting, and tax requirements
Information may be shared with service providers when necessary to process payment or deliver your order.
Cookies
Our website uses cookies and similar technologies to help the store function properly.
Cookies may be used to remember cart contents, login information, customer preferences, and other information needed for checkout and site functionality. WooCommerce uses cookies for core shopping functions, and third-party services may also use cookies depending on the features enabled on the site.
Accounts
If you create an account, we store the personal information you provide in your customer profile so you can manage orders and account information.
You may be able to view, update, or delete certain account information through your account page.
How We Share Information
We do not sell your personal information.
We may share information with service providers that help us operate the store, such as:
- Payment processors
- Shipping or delivery providers
- Website hosting and security providers
- Email service providers
- Other service providers necessary to process or support your order
WooCommerce recommends clearly disclosing what customer information is collected, stored, and shared based on the extensions and services a store uses.
How Long We Keep Information
We keep order, customer, and account information for as long as reasonably necessary to operate the business, provide customer support, comply with legal or tax requirements, resolve disputes, and maintain business records.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
Some information may need to be retained for legal, security, accounting, or administrative reasons. WordPress provides tools for handling requests to access or erase personal data.
Security
We take reasonable steps to protect customer information and use trusted third-party providers to help securely process payments and operate the website.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy as our website, services, or legal requirements change.
Updates will be posted on this page.
Contact Us
For questions about this Privacy Policy or your personal information, contact:
Unbox the Vibez
Email: vibez@unboxthevibez.com