Overview
Welcome to Unbox the Vibez. By visiting or purchasing from unboxthevibez.com, you agree to these Terms & Conditions.
These terms apply to all visitors, customers, and users of the website.
Products & Availability
We make every effort to display product descriptions, images, pricing, and availability accurately.
Because some items are limited-stock, handmade, personalized, or curated in small quantities, availability may change without notice.
We reserve the right to update, discontinue, or limit quantities of products at any time.
Custom & Personalized Orders
Customers are responsible for reviewing all names, dates, wording, colors, photos, and customization details submitted with an order.
Once production has started, changes may not be possible.
Personalized and custom items are generally final sale unless they arrive damaged, defective, or incorrect.
Pricing & Payment
All prices are listed in U.S. dollars unless otherwise stated.
Payment is due at checkout and must be successfully processed before an order is fulfilled.
We reserve the right to correct pricing or listing errors. If an error affects an order you already placed, we will contact you before proceeding.
Shipping & Delivery
Shipping costs and available delivery options are displayed during checkout.
Estimated delivery dates are not guarantees. Carrier delays, weather, address errors, and other circumstances outside our control may affect delivery.
We will ship orders within the timeframe stated on the website or provided during the order process. If we cannot ship within the promised timeframe, applicable law may require us to notify you and provide cancellation or refund options.
Customers are responsible for providing a complete and accurate shipping address.
Returns, Refunds & Cancellations
Returns, refunds, and cancellations are subject to our Refund & Returns Policy.
Custom or personalized items may not be eligible for return once production has begun, except when an item arrives damaged, defective, or incorrect.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, contact us as soon as possible at:
Please include your order number and clear photos of the issue when applicable.
Website Use
You may use this website for lawful personal shopping and informational purposes.
You may not misuse the website, attempt unauthorized access, interfere with its operation, or use its content for fraudulent or unlawful activity.
Intellectual Property
The Unbox the Vibez name, branding, original designs, graphics, product photography, written content, and other original materials may not be copied, reproduced, sold, or used commercially without permission.
Third-party product names, trademarks, and brands remain the property of their respective owners.
Third-Party Services
Our website may use third-party services for payment processing, shipping, email delivery, website hosting, analytics, and other store functions.
Those providers may have their own terms and privacy practices.
Limitation of Liability
To the extent permitted by law, Unbox the Vibez will not be responsible for indirect, incidental, or consequential losses resulting from use of the website or products.
Nothing in these terms limits rights that cannot legally be waived.
Privacy
Your use of the website is also subject to our Privacy Policy.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Any updates will be posted on this page and will apply from the date they are published.
Contact Us
Questions about these Terms & Conditions can be sent to:
Unbox the Vibez
vibez@unboxthevibez.com